This Privacy Policy describes how Micro Serv Consulting Pty Ltd (ABN 75 088 504 321) trading as Elevare Tech ("we", "us", or "our") collects, uses, discloses, and protects personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website or engaging with our services, you consent to the collection and use of your personal information as outlined in this Privacy Policy.
Business name: Elevare Tech
Legal entity: Micro Serv Consulting Pty Ltd
Jurisdiction: Australia
Elevare Tech provides technology consulting, advisory, and support services to Australian small businesses.
We may collect personal information that is reasonably necessary for our business activities, including but not limited to:
* Name
* Email address
* Phone number
* Business name
* Job title
* Information you provide when completing forms on our website (including callback requests)
* Communications between you and us (email, phone, or online enquiries)
We do not intentionally collect sensitive information unless it is required and you have provided explicit consent.
We collect personal information in a number of ways, including:
* When you submit a form on our website
* When you contact us directly via email or phone
* When you engage with our services
* Through cookies and similar technologies on our website
Where reasonable and practicable, we collect personal information directly from you.
We use personal information for purposes including:
* Responding to enquiries and callback requests
* Providing technology consulting and support services
* Communicating with you about our services
* Improving our website and service offerings
* Meeting legal and regulatory obligations
We only use personal information for purposes that are reasonably expected, or where you have otherwise consented.
We may disclose personal information to:
* Our employees and contractors who need the information to provide services
* Trusted third-party service providers (such as website hosting, CRM, or email services)
* Professional advisers (including legal or accounting advisers)
* Government authorities where required or authorised by law
We take reasonable steps to ensure that any third parties we engage comply with applicable privacy obligations.
Some of our service providers (including cloud-based platforms) may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure that overseas recipients handle personal information in a manner consistent with Australian privacy standards.
Our website may use cookies and similar technologies to improve functionality and understand how visitors use our site. Cookies do not identify you personally but may collect information such as browser type, pages visited, and time spent on the site.
You can adjust your browser settings to refuse cookies; however, this may affect the functionality of the website.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes the use of secure systems and trusted technology platforms.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
You may request access to personal information we hold about you, or request correction if you believe the information is inaccurate, out of date, or incomplete.
Requests can be made by contacting us using the details below. We will respond within a reasonable timeframe and in accordance with applicable law.
If you believe we have breached the Australian Privacy Principles or mishandled your personal information, you may contact us to lodge a complaint. We will investigate the matter and respond promptly.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. The updated version will be published on our website with a revised effective date.
If you have any questions about this Privacy Policy or how we handle personal information, please contact:
Elevare Tech
(A business name of Micro Serv Consulting Pty Ltd)
0455 518 238
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